Kanawha Valley Regional Transportation Authority (KVRTA) is committed to a policy of non-discrimination in the conduct of its business, including its Title VI and Americans with Disability Act (ADA) responsibilities and to the delivery of equitable and accessible transportation services. Any person who believes that he or she has been subjected to discrimination on the basis of race, color, national origin, or disability may file a Title VI complaint with KVRTA within 180 days from the date of the alleged discrimination. Click here for the optional Federal Transit Administration (FTA) Civil Rights Complaint Form. FTA’s practice is to encourage riders and others to resolve issues with local agencies when possible before filing a complaint with FTA.
Title VI – LEP Plan
Click here for the KVRTA Title VI Policy Statement
Click here for a document that explains Title VI discrimination and how to file a formal complaint if you believe you have been discriminated against.
Click here for the official KVRTA form to use when filing a Title VI complaint.
Click here for the KVRTA Limited English Proficiency Plan (LEP)
Click here for a document that explains ADA discrimination and how to file a formal complaint if you believe you have been discriminated against.
Click here for the official KVRTA form to use when filing a ADA complaint.
To obtain more information on KVRTA’s nondiscrimination obligations, please contact us at (304) 343-3840 or via email at firstname.lastname@example.org