KRTplus Expansion and Route Changes – October 13, 2025

As part of KRT’s efforts to maintain service, provide consistency and improve access for years to come, several approved service and route changes will go into effect on Monday, October 13th, 2025.

The key things for KRT passengers to be aware of include:

KRTplus Expansion: Beginning October 13, KRTplus will add three new service zones — Southridge, Kanawha City, and South Charleston — while also expanding coverage in East Charleston. With these changes, KRTplus will serve:

• West Charleston
• East Charleston
• South Hills
• Southridge
• Kanawha City
• South Charleston

New KRTplus Service Zones – In Effect October 13, 2025

Route Transitions: The following fixed routes will be served by KRTplus instead of traditional bus service:

• Route 13 Beech Avenue
• Route 15 South Hills

Free Transfers with Account Based Ticketing: With KRT’s new Account Based Ticketing system, riders who transfer from KRTplus to a fixed-route bus within one hour will ride the bus for free. To receive the free transfer, you must board the fixed-route bus within one hour of boarding KRTplus, and payment must be made through the Transit app or with the new KRT Blue Card.

Why the Change: By replacing low-ridership fixed routes with flexible on-demand ride service, KRT can reduce operating costs, use resources more efficiently, and invest in high-demand routes and services.

What is KRTplus?

KRTplus is an on-demand ride service that allows riders to book trips in real time within designated zones. You can book a ride using the KRTplus and Transit mobile apps (available as free downloads for Apple and Android users). Rides can also be booked over the phone at (304) 343-7586. The service connects riders to key destinations such as shopping areas, employment centers, medical facilities, and KRT’s fixed-route bus system.

Learn More:

KRTplus Information and App Download

Questions? Call 304-343-7586.

City Center Station Map – Effective October 13th, 2025