KRT Public Participation
Welcome to the public participation portion of our website! Here you will find information about upcoming service changes, fare structures, and other important topics that will impact our ridership.
Upcoming Public Hearings – June 2025
KRT will host public hearings on Tuesday, June 24th at 5 p.m. and Friday, June 27th at noon – at the Kanawha County Public Library (Main Branch), 123 Capitol Street, Charleston, WV 25301 (Floor 3, GKVF Meeting Room #311C).
These hearings will be conducted to seek public input on proposed changes to service on the following routes:
- #10 City Park/Northgate/Hillcrest
- #11 Wertz Avenue
- #13 Beech Avenue
- #15 South Hills
- #16 South Park
- #18 Fort Hill/Montrose
KRT plans to replace partial or full fixed route service of these routes with on-demand KRT Plus service for passengers. This is being proposed due to the high cost-per-passenger rate of the above fixed routes. The routes above ranged from a cost of $24-$48 per passenger in April 2025, when the industry standard is $5-$7 per passenger. KRT believes that we owe it to our riders and taxpayers to look at alternatives that deliver better value with the same funding.
The attached images show current service vs. the proposed expansion of KRT Plus and decreased fixed route service of the routes list above.
Public Hearing Details
Click here for KRT’s policy regarding public comments at board meetings and public hearings.
Virtual participation in the public hearings will be available through the Zoom teleconferencing platform. Instructions for virtual participants will be available at www.rideonkrt.com/public in advance of the hearing. A recording of the public hearing will be made available online.
Public comments on the proposed changes may be submitted by mail to: KRT, Attention: Public Comment, P.O. Box 1188, Charleston, WV 25324 or by email to: bwarner@rideonkrt.com.
Translation services may be requested at least (3) days in advance of the public hearing. Accessibility accommodations or requests may be submitted to bwarner@rideonkrt.com or (304) 343-3840.
Comments of the proposed changes may be submitted to:
bwarner@rideonkrt.com
Current System Map

Proposed System Map
