Reasonable Modification Requests
In compliance with the Americans with Disabilities Act, allows requests for reasonable accommodations to customers with disabilities. The request should be as specific as possible and include information on why the requested modification is needed in order to allow the individual to use KVRTA’s services.
Requests for modification must be made in writing using this form: Reasonable Modification Request Form
The completed request form should be printed out and mailed to
Kanawha Valley Regional Transportation Authority (KVRTA)
c/o Reasonable Modification Request
PO Box 1188
Charleston, WV 25324
The completed request form can also be emailed to: KVRTA@rideonkrt.com
Request forms can also be obtained at:
KVRTA Administrative Offices
1550 4th Avenue
Charleston, WV 25387
Laidley Street Transit Mall Service Window
Charleston, WV 25301
Customers requesting a reasonable modification via the Reasonable Modification Request Form will receive a determination regarding the request within 10 business days of KVRTA receiving the request.